Payment Policy
Effective Date: February 7, 2025
At Divine Gleam, we are committed to providing a smooth and secure payment experience for all our customers. Please review our Payment Policy carefully before making a purchase.
1. Accepted Payment Methods
We accept the following payment methods for all orders:
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- Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay & Google Pay
- Bank Transfers (for bulk orders, contact us at contact@divinegleeam.com)
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All payments must be made in USD ($). We do not accept cash, checks, or money orders for online purchases.
2. Payment Processing
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- Payments are charged at the time of purchase to confirm your order.
- Once payment is successfully processed, you will receive an order confirmation email.
- If there is an issue with payment, your order may be delayed or canceled.
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3. Taxes & Additional Fees
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- Sales tax will be applied where required by law, based on your shipping address.
- International orders may be subject to customs duties, import taxes, and fees, which are the customer’s responsibility.
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4. Secure Transactions
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- Our website uses SSL encryption to protect your payment information.
- We do not store credit card details on our servers.
- For added security, some orders may require additional verification before processing.
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5. Payment Issues & Order Cancellation
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- If your payment is declined, please check with your bank or payment provider.
- Orders can be canceled within 24 hours of purchase for a full refund.
- After 24 hours, cancellations may not be possible if the order has been processed.
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6. Refund & Chargeback Policy
For information on refunds, please refer to our Refund and Return Policy.
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- Unauthorized chargebacks may result in account suspension and legal action.
- If you believe there is an incorrect charge, please contact us at contact@divinegleeam.com before disputing with your bank.
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7. Contact Us
For any payment-related questions, please reach out to:
📍 Address: 622 Morelia St, San Antonio, TX, 78237
📞 Phone: (210) 434-1494
📧 Email: contact@divinegleeam.com